At Liora Melbourne, we are committed to providing a seamless shopping experience across Australia with clear and transparent shipping policies. We are pleased to offer free Australia Post shipping on all orders within Australia.
Shipping Information
This shipping policy applies to orders within Australia.
Delivery Details
Below you will find the estimated delivery timelines for all orders:
Order cut-off time: 5:00 PM (Australian Eastern Standard Time – AEST). Orders placed after this time will be processed on the next business day.
Processing time: 1–3 business days (Monday to Friday). Once your order has been carefully prepared, it will be dispatched through our trusted shipping partner, Australia Post.
Delivery time: 4–7 business days (Monday to Friday).
Total estimated shipping time: 5–10 business days (Monday to Friday).
Shipping Services
For deliveries within Australia, we primarily partner with Australia Post to ensure reliable and secure nationwide delivery.
Shipping Costs
Free shipping: All orders within Australia qualify for free shipping, with no minimum purchase required.
Delivery Issues
If you experience any issues with your delivery, including delays or lost parcels, please contact our support team directly. We are always here to assist you and ensure your order arrives safely.
Order Tracking
Once your order has been shipped, you will automatically receive an email containing your tracking information. This allows you to follow your order at any time.
Questions?
Please visit our Frequently Asked Questions (FAQ) page or contact our support team for further assistance.
Contact Details
Email: info@lioramelbourne.com
Customer Service Hours (Eastern Standard Time – EST)
Monday – Friday: 09:00 AM – 05:00 PM
Saturday & Sunday: 10:00 AM – 05:00 PM
We do our best to respond to all inquiries within 1 business day.
